Customer Experience
Unify Your Customer Experience
With so many touchpoints in the today’s digital marketplace, can your business effectively understand customer engagement and take action to make the most of the customer experience? By unifying your back-office systems with your front-office applications, Peloton Consulting Group can align your organization around your customers to ensure you’re taking the necessary action – from acquisition to retention – to help you build and manage lasting customer relationships.
Configure, Price, Quote
Configure, Price, Quote
Subscription Mgmt
Subscription Management
Sales
Sales
Other
Other
Customer Experience
Configure, Price, Quote
Ensure that your focus remains on the customer with accurate and functional product configurations, pricing and quotes. Dynamically generate proposals with current and accurate data. Built-in intelligence delivers the optimal product mix—even if the product changes over time. Peloton Consulting Group can help you be prepared for every customer interaction with automated, real-time configurations, pricing and quotes. Elevate the customer experience by providing branded, comprehensive proposals and minimizing the piecemeal flow of information that slows down sales cycles.Configure, Price, Quote
Customer Experience
Configure, Price, Quote
Ensure that your focus remains on the customer with accurate and functional product configurations, pricing and quotes. Dynamically generate proposals with current and accurate data. Built-in intelligence delivers the optimal product mix—even if the product changes over time. Peloton Consulting Group can help you be prepared for every customer interaction with automated, real-time configurations, pricing and quotes. Elevate the customer experience by providing branded, comprehensive proposals and minimizing the piecemeal flow of information that slows down sales cycles.
Subscription Management
Manage new subscriptions, renewals, and upgrades by connecting your CRM and back-office, to provide a complete view of customers’ purchasing behavior. Peloton Consulting Group's expertise in Subscription Management will help you modernize to a fully integrated, cloud-based subscription management system that simplifies the management of contracts, billing, and revenue.
Sales
Peloton Consulting Group can deliver responsive selling across all touchpoints with Oracle Sales. The modern, unified selling and buying approach of Oracle CX connects sales and commerce to service, marketing, and the entire customer experience.
Other
Peloton Consulting Group's team of CX experts, will help you connect data, processes, and applications on a single, unified platform. Offering the flexibility to integrate with all applications in your enterprise, extend capabilities with emerging technologies, build on a secure platform, and empower your organization with powerful analytics and adaptive artificial intelligence.
Customer Experience Insight
Customer experience is an evolving discipline. It’s importance is universally acknowledged, but enterprises are scrambling to adapt long-standing business practices to be more customer centric. As industries grapple with this transition, it’s critical that everyone in contact with the customer is empowered to deliver exceptional customer experiences, regardless of channel, department, or job function.
Customer Experience Insight
Customer experience is an evolving discipline. It’s importance is universally acknowledged, but enterprises are scrambling to adapt long-standing business practices to be more customer centric. As industries grapple with this transition, it’s critical that everyone in contact with the customer is empowered to deliver exceptional customer experiences, regardless of channel, department, or job function.
Customer Success
