In today’s dynamic retail landscape, organizations face unprecedented challenges: shifting consumer behaviors, omnichannel fulfillment complexities, inventory management challenges, and labor shortages. These challenges manifest uniquely across retail’s diverse micro-industries, from fashion and department stores to grocery and convenience to restaurants. Retailers are forced to evolve their technology infrastructure and create seamless customer experiences across all channels. Digital transformation has become a necessary catalyst, and Artificial Intelligence (AI) has emerged as a crucial enabler of this transformation.
